S99 Casino Terms & Conditions

These Terms & Conditions apply to your use of the S99 Casino website, account services, games, payment functions, promotions and any other related features made available through the platform. By visiting the website, registering an account or using a service, you confirm that you have read, understood and agreed to these terms. If you do not agree with any part of them, you should not use the website or its services.

Additional rules may apply to particular games, competitions, promotions or payment methods. Those rules will be displayed with the relevant service and form part of these Terms & Conditions. If a specific rule conflicts with a general rule, the specific rule will apply to the relevant service or promotion.

You are responsible for checking this page regularly. S99 Casino may update these terms when reasonably necessary, including to reflect changes to services, technology, legal requirements or operating practices. Updated terms will apply from the date they are published, unless a different effective date is stated. Continuing to use the website after an update means that you accept the revised terms.

Eligibility and legal access

You must be at least 18 years old to use gambling services in Australia. You must also be legally permitted to access and use online gambling services in the place where you are located. Gambling laws can differ between Australian states and territories and may also apply to people accessing services from outside Australia. It is your responsibility to understand and comply with the laws that apply to you.

S99 Casino does not invite anyone to use the website where doing so would be unlawful. Access may be restricted from certain locations, and particular games or services may not be available to every user. Using a virtual private network, false location information or another method to bypass a location restriction is not permitted.

Payments must be made using a method that is registered in your name or that you are authorised to use. Available payment methods, minimum or maximum transaction values, fees and processing requirements may be shown on the website and can vary over time. You should check the information displayed before submitting a transaction.

You must not use S99 Casino to deposit or move funds obtained through unlawful activity. Deposits should be made only for the purpose of using the available services. S99 Casino may delay, reject or review a transaction where additional checks are required, where the payment provider does not approve it, or where the transaction creates a legal, security or compliance concern.

Withdrawals may be subject to identity verification, payment-method checks, account review and any applicable game or promotional rules. A withdrawal may need to be returned to the original payment method or handled through another available method. The processing of a transaction can depend on the payment provider, banking network, verification status and other factors outside S99 Casino's direct control.

You are responsible for entering correct payment details and for checking your account balance and transaction history. If a payment is reversed, charged back, duplicated or received in error, S99 Casino may correct the account balance or recover the relevant amount. You must not deliberately exploit a technical or payment error.

Games and results

Games must be played in accordance with the instructions and rules displayed for the relevant game. Where a game uses random outcomes, results are determined by the applicable game system. A game may be cancelled, voided or reviewed if there is a technical fault, interrupted connection, incorrect display, suspected manipulation or another circumstance that affects the proper operation of the game.

You are responsible for checking your bets, selections and stake before confirming play. Once a transaction or game action has been accepted, it may not be changed or cancelled except where the applicable game rules or S99 Casino's procedures allow it. If a dispute arises about a game or transaction, the relevant account records and system data may be used when reviewing the matter.

You must not use software, devices, scripts or methods intended to interfere with the website, gain an unfair advantage, manipulate outcomes, automate play without permission or obtain access to restricted information. Collusion, fraud, bonus abuse, match manipulation and any other dishonest conduct are prohibited.

The website is provided for personal use. You must not copy, reproduce, modify, distribute, frame, reverse engineer or commercially exploit website content without permission. You must not introduce viruses, malicious code or other material that could damage or disrupt the website, its systems or another user's access.

S99 Casino will take reasonable steps to operate the website and present information accurately, but continuous availability cannot be guaranteed. Access may be interrupted for maintenance, updates, security reasons, technical faults, internet problems or events outside reasonable control. Website content, games and features may be changed, withdrawn or temporarily unavailable.

To the extent permitted by applicable law, S99 Casino is not responsible for loss caused by your failure to protect account details, incorrect information supplied by you, interruptions to your internet or device, payment-provider issues, unauthorised use caused by your actions, or conduct that breaches these terms. Nothing in these terms excludes or limits a right or protection that cannot lawfully be excluded or limited under Australian consumer law.

Complaints and disputes

If you have a question or complaint about an account, payment, game, promotion or website issue, contact S99 Casino through the support channel displayed on the website. Provide enough information for the matter to be reviewed, such as your account details, the relevant date and a description of the issue. Do not send unnecessary sensitive information through an unsecured channel.

S99 Casino may review account records, transaction information, game data and relevant communications when investigating a complaint. You are expected to cooperate with reasonable requests for information. Where a matter cannot be resolved through the initial review, further complaint or dispute options may be available under the procedures and laws that apply to your location.

Privacy, termination and applicable law

Personal information is handled in accordance with the S99 Casino Privacy Policy. By using the website, you acknowledge that information may be collected and used for account administration, security, verification, payments, responsible gambling, legal compliance and service improvement as described in that policy.

You may stop using the website at any time. S99 Casino may suspend or terminate access where there is a breach of these terms, a legal or regulatory requirement, a security concern, prolonged inactivity or another legitimate operational reason. Any rights or obligations that should continue after closure, including obligations relating to payments, fraud, disputes and privacy, will remain effective.

These Terms & Conditions are intended to be read consistently with applicable Australian laws and consumer protections. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not waive the right to enforce it later. If you have questions about these terms, review the information on the website or contact S99 Casino through the available support options.